Technology is an integral part of employee experience

Employee lifecycle is the complete cycle from a job posting to the exit process of an employee.  The first instance of seeing a job advertisement to the learnings on the job, job rotations, interactions with other colleagues. This all adds up the complete employee experience which an employee will remember part of work experience working in the organization.

Why it is important today?

• Employee do not just work for money
• Employee’s want more out of a job
• Employee’s look for customization in benefits
• Companies need to modify their policies to be balanced covering various criteria so that no one group of employees feel left out, keeping in mind diversity in age, education, skills, ethnicity, young parents, gender and other factors.
• There is definitely a talent crunch. Companies struggle to onboard and retain talented people.
• Change in policies and external factors are rapidly changing.
• Technology, Social media platforms can be positively or negatively impacting.

Ways to improve?

• HR interventions
• Invest in your office spaces
• Mentorship sessions with leadership
• Company policy adaptions
• Culture
• Feedback sessions
• Buddy programs
• Employee engagement strategies
• Employee survey to identify the areas:
• Employee engagement surveys like Gallup or conducted by an external third-party organization
• On-boarding surveys
• Exit interview surveys
• Annual appraisal sessions
• Manager- Employee surveys
• Mid- year reviews
• Policy feedback surveys
• 360 degree surveys
• Leadership surveys
• Cross functional department surveys

• Employee development programs
• Transparency in company policies
• Creation of employee social platforms
• Interactive sessions

Ways technology has reshaped the future of the workplace

• Office modernization
• System use:

Project Management software, conference room booking, leave management, Space management, Creation of app-based software, Spend Management, Recruitment and On-Boarding portal, Training requisition system, Reimbursement management, Travel management, Procurement portal, IT helpdesk system, HR helpdesk system etc.

• Cyber security systems put in place to safeguard company data and customer data.
• Employee social platforms for interaction like chat, messenger, internal communication mediums
• Remote working effectiveness with use of technology:

Employees to be given resources inorder to work remotely effectively.

Employee experience is an integral part contributing to the bottom line of an organization and today many companies are investing in creating better employee experiences.